Frequently Asked Questions

When it sounds too good to be true, you must have some questions.

Can we subscribe to AU without AR?

Yes.  You can subscribe to the AU module now, and add the AR module later when you’re ready.

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We don’t report to NHSN. Can we still use Medici?

Absolutely.  NHSN submission is a feature included in the Medici AU module but is optional for you to use.  You can still import your MAR data into Medici and use the powerful interactive Analyzer tool without submitting to NHSN.  The decision to submit to NHSN is yours.

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How long does it take to “implement”?

Adopting Medici AU does not require the traditional IT definition of project “implementation”.  Just start by importing your EMR reports into Medici.  If you make a mistake, just simply delete the import and re-import again.  You can do this all through the Medici web application.  We have had facilities up and running in less than 1 day.

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How does payment work?

Medici is a subscription-based software tool.  We invoice you at the first of every month by email.  We currently support payment by check and ACH.

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Do you sign BAA?

A Business Associates Agreement (BAA) is needed for the handling of Protected Health Information (PHI).  Not all of the Medici modules require PHI.  For example, the Medici AU (Antimicrobial Use) module does not require PHI and therefore does not require a BAA.  If you subscribe to the Medici AR (Antimicrobial Resistance) module for internal use only, PHI is not required.  However, if the Medici AR module is used for reporting to the CDC’s NHSN, then PHI is required and therefore a BAA is required too.

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We are a CAH (Critical Access Hospital) and don’t have internal IT resources. Can we still use Medici?

Absolutely.  Medici’s ease of adoption is especially pronounced for facilities with limited or no internal IT resources.  We can help you generate MAR and ADT reports from your EMR.  That’s all you need to get data from your EMR to Medici.  Since Medici is cloud-based, there is no capital acquisition on your end.

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Our EMR does not have the Infection Control module. Can we still use Medici?

Yes.  As long as your Medication Administration Record (MAR) is captured electronically and you can run report on it, you can use Medici.

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What EMR brands are compatible with Medici?

Medici works with any EMR.  That’s because Medici does not rely on expensive proprietary data interfaces.  Instead, Medici receives your EMR data through the reports generated by your EMR.  We have MAR and ADT data feeding from MEDITECH, Cerner, Evident/CPSI and EPIC reports.

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Is this for real?

Yes!  We get this question all the time because of how refreshingly friendly and cost effect our software platform is.

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Can my local public health agency help?

Some local public health agencies subsidize the cost of AUR reporting. Please ask your local public health agency if that applies to you.

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How are you able to make it so affordable while other vendors charge so much?

Our solution is baked into a software product that does solely antimicrobial reporting while considering the lowest common denominator technology across all EMR systems.  Our solution is not professional services.  The result is an intelligent clinical software system that is as easy to use as an online calculator.

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